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Homeland Security

Evacuation Assistance Program

St. Johns County Emergency Management has a new Evacuation Assistance Registration Form. The assistance form was revised March 2016.

Beginning June 1, 2016, any registration forms received on outdate versions will be returned to you with the revised form for completion.

What is the Assistance Program

Citizens of St. Johns County requiring assistance to evacuate to a shelter during an emergency situation should complete an Evacuation Assistance Request Form.

There are 3 levels of Evacuation Assistance Available.

  • Someone who requires transportation only to one of our Regular Public Shelters.
  • Someone who has a special medical need that requires a Special Needs Shelter, but does not require transportation assistance.
  • Someone who has a special medical need that requires a Special Needs Shelter, as well as requiring transportation assistance.

You must meet a certain medical criteria to be assigned to a Special Needs Shelter. Special Needs Shelters are for people with medical needs that cannot be met in a Regular Public Shelter. Please review the information on this page regarding what is and what is not available at a Special Needs Shelter.

Registering on this website is not a guarantee that emergency officials will be able to assist you in an emergency.

What the Assistance Program Does Not Do

St. Johns County does not evacuate residents of nursing homes, convalescent homes, retirement homes, assisted living facilities, or other group facilities. Residents will look to the management of their facility for an organized group evacuation. Under Florida State Statute 252 it is required these facilities have an Emergency Plan to evacuate their residents to a predetermined location outside the evacuation area. The Evacuation Assistance Program is designed to provide evacuation assistance to those individuals with no other alternatives available to them.

If you require ambulance transportation and / or hospital facilities you or your care-giver should make those arrangements ahead of time.

We do not do special transportation requests, and we do not transport outside of St. Johns County. The Evacuation Assistance Program transports citizens to and from shelters.

What the Special Needs Shelters Can Not Support

Hospital Bed Patients: For those confined to a bed, beds and hospital beds will not be available. Cots are available at the Special Needs Shelters, on a first come first served basis. If you require a hospital bed, and could not use a cot during a disaster situation, you may find it necessary to make arrangements to evacuate outside the area for your personal comfort.

Dialysis Patients: There will be no dialysis treatments at any Shelter. You need to verify with your dialysis center that they will be opertional up to, and immediately following, any emergency event. If they will not be operational, you should make arrangements to stay outside the evacuation area near your backup dialysis center. We are unable to transport shelteries to backup dialysis centers located outside of St. Johns County.

Ventilator Patients: We cannot support ventilator patients. You must make arrangements with a hospital or facility that can support your medical needs outside the evacuation area.

Tracheostomy Patients: No suctioning equipment is available. There will be no medical staff available to perform this procedure. You must make arrangements with a hospital or facility that can support your medical needs outside the evacuation area.

Hoyer Lifts: Hoyers Lifts are not available at any Shelter.


After you are Registered

Once your Assistance Form has been received, it is reviewed and added to our database. You will then be notified by mail (a current mailing address as well as your physical address is extremely important) of your registration status and sent information regarding the sheltering process.

After registration, we ask that you help us in helping you by keeping us informed of any changes to your needs. We can not keep your information accurate and up-to-date if we are not notified of changes. It is also important that if you no longer need our help, that you notify us.

Having accurate up-to-date information will help to make the evacuation and sheltering process less difficult.